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Leica Issues Monochrom M, Apple Photos Warning Share This on LinkedIn   Share This on Google   Tweet This   Forward This

14 May 2015

Leica said it will warn Monochrom M owners not to import the camera's native DNG files into Apple Photos in Mac OS 10.10 Yosemite because "the library will crash continuously on loading." That "may cause the Apple Photos library to be destroyed. This means that pictures previously taken with any other camera will be lost," the company said.

Warning Notice. To be included with Monochrom M.

Leica added it was working with Apple to resolve the issue so the Monochrom M's DNG files can be used in Photos. But the advisory suggested it will require an update to Photos. The problem occurs with version 1.0 of Photos.

Leica recommends processing the Monochrom M's DNG files in Photoshop or Lightroom and notes, "The JPEG files from the new Leica Monochrom work with all Apple applications."

For more information see the text of the product advisory below.

Text of Leica Product Advisory

Leica Camera would like to inform you that the Leica Monochrom (Typ 246)'s DNG files are currently incompatible with Apple's 'Photos' App in Mac OS X Yosemite causing the library to crash and potentially lose all existing image files in the Apple Photos library.

As we will start shipping the new Leica Monochrom in the coming days, it is important that all dealers, sales personnel and customers are aware of this incompatibility issue.

With the new Apple 'Photos' App, when loading Monochrom DNG files from the new Monochrom, the library will crash continuously on loading. This may cause the Apple Photos library to be destroyed. This means that pictures previously taken with any other camera will be lost. As such, Leica Camera does not recommend using the Apple 'Photos' App for DNG files from the new Monochrom (Typ 246) until further notice.

Leica and Apple are collaborating to resolve this issue and develop a solution so that the DNG files from the new Monochrom can be used with the 'Photos' App without any issues in the near future. It is anticipated that Apple will have this resolved in the next update for 'Photos'.

Meanwhile, we recommend all users of the new Leica Monochrom to use Adobe Photoshop Lightroom CC/6 for DNG files of the new Monochrom. The latest version of Adobe Photoshop is fully compatible with Mac and Windows PC. The JPEG files from the new Leica Monochrom work with all Apple applications.

Leica Camera Inc. will include a 'Warning Notice' regarding the Leica Monochrom (Typ 246)'s incompatibility with Apple's 'Photo' App in all product boxes.


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