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Apple To Replace Some iPhone 6 Plus Cameras Share This on LinkedIn   Share This on Google   Tweet This   Forward This

21 August 2015

Apple has launched a replacement program for the iSight camera in a small percentage of iPhone 6 Plus devices which have a "component that may fail causing your photos to look blurry." Affected units were sold primarily between September 2014 and January.

Speculation is that the component has to do with the image stabilization mechanism of the iPhone 6 Plus, which would explain why iPhone 6 devices, which do not have optical image stabilization, are not affected.

The company said it will "replace your device's iSight camera, free of charge," for up to three years after the first retail sale of the unity if it is producing blurry photos and falls into the eligible serial number range.

The replacement program offers three service options:

  • Apple Authorized Service Provider
  • Apple Retail Store
  • Apple Technical Support

The company recommends preparing your phone for replacement by backing up your data to iTunes or iCloud.

It also noted that a cracked screen or other damage will need to be resolved prior to service.

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