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Fujifilm Withdraws X-T2 Firmware Update Share This on LinkedIn   Share This on Google   Tweet This   Forward This

18 May 2018

Fujifilm has withdrawn its recently released X-T2 v4 firmware update after reports of "a few issues." The company has provided rollback v4.01 firmware for X-T2 owners who have already updated to v4.

The problems with v4 cited by the company include:

  1. When Raw files, which were taken by X-T2 (before firmware ver.4), are converted in camera (ver.4) or by "Fujifilm X Raw Studio," they are not converted properly.
  2. When pressing the shutter button halfway under certain conditions, Live View can flicker.
  3. In rare cases, a hang can occur.

V4.01, which does not include any of the v4 improvements, can be downloaded at no charge.

Regarding the Malfunction of the Fujifilm X-T2

May 17

To all loyal Fujifilm X Series customers and photographers,

It has been brought to our attention that there are a few issues with the recently released X-T2 ver 4 firmware update. We have therefore taken the difficult decision to remove the update from the Web site until we are confident that all the issues have been completely fixed.

We deeply apologize for any inconvenience and disappointment this has caused.

Sincerely yours,

Toshi Iida
General Manager
Optical Device and Electronic Imaging Products Division
Fujifilm Corp., Tokyo, Japan

Details of the Problem

We have discovered malfunctions in the firmware ver.4 released on May 8 2018. They are as follows:

  1. When Raw files, which were taken by X-T2 (before firmware ver.4), are converted in camera (ver.4) or by "Fujifilm X Raw STUDIO," they are not converted properly.
  2. When pressing the shutter button halfway under certain conditions, the live view can flicker.
  3. In rare cases, a hang-up can occur.

We have identified the cause and plan to release the upgraded firmware to address the malfunctions as soon as we can.

In the meantime, for customers who have upgraded the firmware to ver.4, the firmware ver.4.01*, whose functions are same as ver.3, have been posted on our Web site.

Please download it and update your camera.

* Ver.4.01 doesn't include the additional functions of ver.4.

Again, we sincerely apologize for the inconvenience caused.

X-T2 Camera Body Firmware Update Ver.4.01

Note

We announced the firmware update for GFX 50S, X-H1 and X-Pro2, which was planned in May, on the Global Web site on 12 Apr. However, it will be postponed because we need more time to check the firmware for the three models. For detail, we will inform you later.


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