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3 August 2020
After noticing original photo and video files had been lost in the 10-GB long-teerm storage on image.canon, Canon's cloud storage service, the company has temporarily shut down the service.
Thumbnails of still images have not been affected, Canon reported. And there was no image data leak.
"Information regarding the resumption of service and contact information for customer support will be made available soon," the service notice, seen in the image above, said.